Prohibited services... |
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... are those where you need to register with a governing body and be fully qualified in order to practise, or which require a licence or certificate before they can be provided to the public unless you have that licence or certificate, or that are illegal. Click here to see the Website Terms & Conditions for Subscribers. However, that would not stop a medical student offering chemistry tutoring to a GCSE pupil; you've got skills and knowledge, use them!
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General Questions
Can't find the answer you're looking for? Ask us!
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Technical Questions
Can't find the answer you're looking for? Ask us!
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General Answers
Why should I post a job on studentgems.com? [back to top]
We provide instant and easy access to thousand of talented students who can get your jobs done at a fraction of the commercial cost. For more details click here.
How much does it cost to use studentgems.com? [back to top]
Students: The site is completely free to use.
Employers: Registration on studentgems.com is free and you can browse the student profiles to see who may be available to do your job. Direct contact with students is only available to those employers who have a current posted job. To post a job costs £9.95 for 7 days or £19.95 for one month. Further details of how the site works can be found on our
how it works page.
Why can't I register using a PO Box address? [back to top]
The software does not recognise grid references for PO Box addresses/postcodes which means that the search facility will not work.
How do I know what to charge?[back to top]
Do some research and find out what the cost would be for a fully qualified or experienced person to carry out the task. Take into account how long you have been studying, how knowledgeable you think you are, which part of the country you are in. Make your charge appealing to businesses and private individuals. If you charge too close to the qualifying rate you may not get the business. A rough guideline would be around half the going rate. Negotiate; get a fair price for a fair job.
How do I know how much to pay?[back to top]
Do some research and find out what the cost would be for a fully qualified or experienced person to carry out the task. Take into account how long the student has been studying, how knowledgeable you think they are, which part of the country you are in. A rough guideline would be around half the going rate but may be more for a final year student or one that has recently graduated. Pay a fair price.
What happens if I don't get paid?[back to top]
Firstly make sure that you have completed your assignment fairly and squarely, as agreed and within the timeframe. If you have and have not received the money owed to you after repeated contact attempts, there are some courses of action that you can take:
What happens if my assignment is not completed satisfactorily?[back to top]
Discuss why it is not satisfactory and see if it can be rectified. Remember students are just begining to gain commercial experience and may need extra help and guidance.
What sort of jobs can I post?[back to top]
We accept paid jobs and voluntary jobs for Registered Charities. For further details have a look at our Job Posting Rules.
Can I offer a service when I am not qualified?[back to top]
Yes and no. There are some services which are prohibited.
Yes, if you are competent in what you are offering. A music student can offer music lessons, a catering student can offer catering, a good cricketer could offer cricket coaching, a medical student who speaks another language fluently can interpret, coach or translate etc.
No, if what you want to offer is illegal, or requires you to register with a governing body in order to practise (unless you are a member), or which require a certificate or licence before the services can be provided to the public (unless you have that licence or certificate.)
I am being bugged by someone on studentgems.com. How do I get rid of them?[back to top]
Completely ignore them and then contact us.
If you are being threatened then you must contact the authorities. If you feel threatened, please read the safety tips.
How can I report abuse to studentgems.com?[back to top]
We want to know if you encounter any difficulties or unwanted attention so please contact us.
How do I leave feedback?[back to top]
Log on and click on 'Leave feedback' in the top menu bar. Alternatively, go to My account on the top menu bar and click on the 'Leave feedback' link.
What is the SMS text service? [back to top]
You have the option to receive an SMS text alert to your mobile phone to tell you there is a new message in your studentgems.com inbox. This will alert you to onsite contact and you will need to log on to the website to see if you wish to enter into further discussions. To change your SMS settings go to My account on the top menu bar and click on the My SMS settings link.
How can I unsubscribe from the SMS Text Service? [back to top]
To unsubscribe at any time, please text STOP GEMS to 60066.
To change your SMS settings go to My account on the top menu bar and click on the My SMS settings link.
Does studentgems.com provide any insurance cover for me? [back to top]
No. You need to make any necessary insurance arrangements.
Now I have registered I have changed my mind. How do I unsubscribe? [back to top]
Please contact us and we will remove your details.
Technical Answers
How do I create my profile page?[back to top]
Once you have registered you will have a basic profile page. Click on My profile on the top menu bar to see what it looks like. If you want to change it or add to it click on the edit button. The more information you give and the more interesting you make it, the greater your chance of finding succesful matches.
Why has my profile disappeared?[back to top]
There are a number of reasons why your profile may have disappeared. Please contact us with your details and we will look into it.
How can I change/add details to my profile page? [back to top]
Once logged-in, click on My profile on the top menu bar to see what it looks like. If you want to change it or add to it click on the edit button. The more information you give and the more interesting you make it, the greater your chance of finding succesful matches.
How can I change my registration details?[back to top]
Once logged-in, you can change any of your registration details apart from your username by going to My account on the top menu bar.
I suspect someone else has accessed my studentgems.com account. What should I do?[back to top]
Firstly change your password immediately by going to My account on the top menu bar and clicking on My account settings. Contact us with details of the problem and we will investigate. Never give your password out to anyone else.
Why does my profile page look different from the last time I saw it?[back to top]
We may have updated the site while you were gone. If you suspect that someone else has accessed your account you should contact us.
How do I upload/change an image, audio or video file?[back to top]
Go to 'Create/Edit my profile' and follow the instructions in the 'My media' section.
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